What about the business hours for McDelivery Online Ordering Service??

We are open for online ordering 24 hours a day.

Is there any charge for delivery?

Just like ordering by phone, as long as your delivery address is within our delivery service range, we will deliver for free regardless of the actual purchase amount and distance.

Do you require the minimum order for online ordering?
The minimum order for online ordering is $20, but no delivery fee or tip is required


What is 90 minutes guarantee, and how to deal with it if delivery time exceeds 90 minutes?

The "90 Minute Guarantee" means that the delivery time from the time your order is accepted to the time the food is delivered to you or the designated recipient shall not exceed 90 minutes. In case of delay, we will provide you with free food coupons (digital or paper as appropriate). Detailed rules for using the coupons can be found inside the coupons. If you choose phone number privacy protection on a third-party ordering platform, you may not be able to obtain a digital voucher when the delivery time exceeds 90 minutes. Please Contact us by email for manual arrangement. The "90 Minute Guarantee" is not available at some McDonald's McNuggets Delivery locations on third-party platforms. Please refer to the store billboard. If the order amount is greater than or equal to US$20 or there is force majeure such as bad weather, your order will be delivered within 90 minutes. For details on McDonald’s McNugget delivery, please visit https://mcdonalds-qa.com

What types of information are needed for online ordering?

When you log in for ordering as a first-time user, we would like you to complete the registration by correctly filling out your particular information such as email address, delivery address and contact phone numbers etc.

Would my personal information submitted online be possibly disclosed?

Please rest assured, your personal data and privacy are fully respected and kept confidential by us. Please refer to our privacy policy to get the details.

What about forgetting my password?

Please click [Forget Password] on the login page, and your login password will be sent to your email box. Please keep it safe.

Does McDelivery Online Ordering Service offer delivery service to all addresses?
In order to ensure the convenience and quality of your meal, we will automatically assign the order to the store closest to you based on your address and deliver it to you as soon as possible. Depending on the delivery address, the delivery time required for each order is also different. Please wait patiently. If there are special circumstances, we will contact you by phone. Thank you for your support and understanding!
How to fill out the correct delivery address as required?
Please follow the instructions below to fill in your shipping address: Delivery location: You can specify the location type of the current order, such as residence or office, etc. This will make it easier for you to choose the address when you place an order next time. City: You can find your city in the drop-down box. If not found, it means that the city does not currently support online ordering services. Detailed address: Please enter the detailed shipping address in the blank box, or enter a keyword, and then click the desired address among the addresses listed in the drop-down box. Remarks: In the remarks column, you can fill in the supplementary information of your shipping address.
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